Introduction to ITIL Book
Product Information
- Extent: 242 pages
- Size: 170 x 240mm
- Binding: Paperback
- Availability: In Stock: 1 - 2 days
- ISBN 10: 0113309732
- ISBN 13: 9780113309733
Price: £35.00
First published 2005
Author: Office of Government Commerce (OGC)
Publisher: Stationery Office
Author: Office of Government Commerce (OGC)
Publisher: Stationery Office
This is the official Introduction to ITIL covering all the ITIL products in the series.
The complete library is extensive and this unique, official publication offers an essential overview of the methodology, benefits and full range of ITIL publications available.
Clearly written and practical, anyone learning about ITIL or championing it within an organisation will find this book invaluable.
Key features:
Provides a thorough and convenient introduction to the filed of IT Service Management and the ITIL publications.
The International ITSMF organisation, through its International Publications Executive Sub-Committee (IPESC) comprised of a council of members from global itSMF chapters has given its formal itSMF International endorsement to this publication.
Accessible formats: For customers who are visually impaired or have other accessibility needs, this publication is available in other formats. Please contact customer services on +44 (0)870 6005522 for details.
