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Introduction to ITIL Book
ISBN: 0113309732
This is the official Introduction to ITIL covering all the ITIL products in the series. Clearly written and practical, anyone learning about ITIL or championing it within an organisation will find this book invaluable.
Price: £35.00
Service Support
ISBN: 0113300158
IT Service Management is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation.
Price: £65.00
Service Delivery
ISBN: 0113300174
Service Delivery is the second element in the new ITIL Infrastructure Library to be published. Service providers need to offer business users adequate support - Service Delivery covers all aspects that must be taken into consideration.
Price: £65.00
